How can we help?

Thank you for choosing Rallybound for your social fundraising needs! Here's what's going to happen next:


You will be set up with a Basecamp project, which is shared with the Rallybound team. In that project, there is a to-do list, which delineates the steps required to launch your site. Some of those to-dos are to be completed by our team, and some will need to be completed by you. Specifically, you will need to:

  • Provide us with branding and design elements.
  • Choose a template for your site, and indicate any specific customizations you will need. 
  • Select a subdomain on the domain at which you will be hosting your fundraising site, and relevant information.

As always, at any time during the process, we are here for you, available to walk you through everything you need to do.

Payment Processing

Rallybound offers flexible payment processing options, allowing you to accept credit card payments from most payment providers. Our native processor, NeonPay, features the strongest integration and most robust feature set. 

Role Registration 

Rallybound's registration process, Role Registration, is a mobile first experience in which nonprofits can present the relevant questions to registrants categorized under roles. By default, your campaigns will be equipped with Role Registration. There is also a quick version of Role Registration available for DIY or Tribute fundraising campaigns. 

Auto Responders

To automate the process of sending confirmation emails, Rallybound features robust auto responders which are automatically generated and sent based on specific criteria. For example, when a new user signs up, they will receive a registration confirmation email, with some next steps. Administrators are able to edit the text of the auto responders as well as adding new ones, allowing them to customize and personalize their campaign.

Campaign Settings

We want you to make your campaign your very own. To that end, we encourage you to manage relevant settings under the Forms and Fundraising tabs of the Admin. 

In addition to those settings, you can also modify your dictionary terms for your campaign (which dictate content across your site), modify defaults for personal and team fundraising pages, and edit the content on your site, among many other options.


The Rallybound team is here for you every step of the way. If you need help with anything, please create a support ticket at our Help Desk.