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Blog from March, 2021

April 7, 2021

Major Updates

User Password Requirements
User passwords across most campaign sites now require at least 8 characters and one of each character type: uppercase, lowercase, number, and special character. For more on password security and configuration, please click here.

Fundraising History
The "My Campaigns" tab in the profile section has been renamed to "My Impact", in which fundraisers can now access total impact to their organization as well as past campaign information.

Global Search Sorting
Administrators can now filter global search results by relevant (displays results related to current Admin location first), recent, and alphabetical.

Liquid Timezone Filter
Liquid dates (including event date) can now be displayed with a timezone offset. For example, if the event date is entered in the Admin in Pacific time, on campaign websites and in emails the date can be output with a timezone offset that looks like: {{ Campaign.Event_Date | timezone: "America/New_York" | date: "%B %d, %Y, %l:%M %p" }}. This converts the event date/time to Eastern. For more on the new timezone filter, please click here.

Embedding Site Pages
Campaign sites and pages can no longer be embedded onto third party, non-whitelisted sites. By default, the organization’s website is whitelisted. To whitelist other sites, please contact support.


  • Fixed an issue that prevented changes to registrants who are on a team for campaigns configured with Detailed Registration.
  • Fixed an issue that caused form field option edits not to be saved on newly added options.
  • Endurance permission is no longer needed for access to the People tab.

  • We've improved triggering of the reCAPTCHA requirement.
March 30, 2021

New and Exciting!

Redesigned Search
Global search results have been updated to show categories in tabs at the top of search results, and results are now designed as cards. More updates to follow in the next few weeks.


  • The editable area below the ticket standalone page has been removed from the front end. It continues to be editable from the Admin, under Forms > Customize > Page Section - Tickets Page - Below Form.

  • Livestream embeds no longer show on fundraising pages when livestreaming is disabled for the campaign.


  • Fundraisers will be able to access past campaign information in their user profile section.
  • Administrators will be able to sort global search results.
March 24, 2021


  • We've updated the Registration Builder interface for dropdown and multi-select fields with 250 or more field options. These changes allow the Registration Builder to function well even when there are many field options to load and process.

    1. Options are paginated at 50 per page. Navigate between the pages at the bottom of the options list.
    2. Reorder field options by modifying the order number to the left of the option (as opposed to the usual drag/drop method).
    3. Changes to the field don't take effect until the "Done" button is clicked at the top of the field.
  • Added "View all" link to the endurance leaderboard. Users can click the link to view a list of all participants in order of endurance progress completed.


  • The forgot password flow has been updated to prevent username enumeration.

  • Removed the link to find Facebook ID from the "Moderate Comments" lightbox. Users can find their Facebook ID here and similar sites.

  • Site Builder buttons now replicate correctly from campaign to campaign.


  • Global search results will updated to show categories in tabs at the top of search results, and results will be shown as cards.

March 17, 2021


  • The My Team tab in the dashboard now correctly shows international currency symbols.

  • Queued reports that have timed out now automatically retry three more times before reporting a failure. This will reduce the number of failed queued reports.


  • Fixed an issue that caused donation amount buttons to overlap recipient buttons on mobile.

  • Fixed an issue that caused scheduled reports not to run on campaigns configured with multiple languages.

March 10, 2021


  • For campaigns with an active Endurance Challenge, the fundraiser list page now displays endurance progress along with an accompanying sort filter.

  • Updated the tooltip for the "Make address required" Admin setting to better reflect what the setting does.


  • The terms "Page Text - Ticket Without Donation Thank You Page - Title" and "Page Text - Ticket Without Donation Thank You Page - Text" have been added to the Admin, under Forms > Customize. They appear to users on the ticket thank you page when a ticket purchase with no additional donation is made.

  • The arrow linking out from the Admin to Neon Pay has been restored in the Neon Pay tab.