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The text of any auto-responder automated email is editable by the an administrator. To edit an auto-responderautomated emails, follow these steps:

  1. Log into the Admin at
  2. Navigate to the entity (organization, group, or campaign) on which you'd like to create this templateconfigure this setting. Click here to learn more about inherited settings.
  3. Click the "Email" tab
  4. Click "Automated Emails" in the left sidebar
  5. Locate the auto responder email you'd like to edit (select or hover over an auto responder and read its description to see what activates it)
  6. Double click the desired auto responder
  7. Click "Edit" at the top left right of the auto-responder email window. Select whether to disable If the email , and/or disable the header and footer (see Email Header and Footer)content is set on a parent entity, you may need to override the content to edit.
  8. Edit the text and click "Save" at the bottom. When composing the email, keep in mind the power of placeholders to personalize the email.
  9. Click the "Preview" tab to see how the email will look to the end user.


  1. In this interface, you can toggle the sample data used to see how the email will look in various scenarios.
  2. When you're done, click "Save".

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