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All times in the Neon Fundraise Admin are listed in Pacific time. This includes in the Automation tab, in reports, in people and transaction grids, etc. There are two a few exceptions, listed below.


When scheduling a report, the date/time requested in the relevant modal recognizes the user's local time.

Ticket Expiration Date

Unlike the exceptions above, a ticket's expiration date is set in the Admin in Pacific time. However, on the front end ticketing page, the expiration date/time shown is offset by the campaign's selected timezone (above). For example, for a 5pm event where the event's timezone is set to New York, the ticket expiration time should still be set to 2 pm on the given date. This will expire the ticket at 2pm Pacific/5pm Eastern (as desired), but users purchasing the ticket will see 5pm as the expiration time, based on the campaign's selected timezone.