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December 9, 2020

New and Exciting!

Live Widgets
We have released brand new auto-refreshing progress and recent donations widgets! Users can now view fundraising progress and recent donations without having to refresh the page. To add the live progress and recent donations widgets to your campaign site, please contact us.

Boundless Motion Integration
Administrators can now configure Endurance Challenges to import activities from the Boundless Motion app. Please contact us to configure this integration.

Improvements

  • The recipient selector now appears in the livestream donation form on the campaign homepage.

  • Overlays can now be configured to only display donations greater than a specified minimum using the URL parameter "mindonation".

  • Endurance Challenge name and custom metric now support multi-language translations.

  • When an Endurance Challenge is configured to disallow participants from entering activities manually, the ability to delete activities is also disabled. Participants should delete any activities as appropriate in the app from which they were imported; the deletion will be reflected in the Rallybound campaign automatically.

Fixed

  • Styles on the donation lightbox button have been slightly modified to avoid overlapping text/icons.

  • We made some slight style improvements to the livestream donation form.

  • The message displayed in the recent donations list when there are no donations now disappears when the first donation comes in.

Upcoming

  • Administrators will be able to upload and manage their site's favicon through Site Builder!
  • All field descriptions will be displayed under the field label (currently descriptions may not appear or appear as field placeholders on certain forms).
December 2, 2020

New and Exciting!

Scheduled Reports
Administrators can now schedule reports to be sent as a CSV file to a specified email (or preconfigured Dropbox account) on a recurring basis. All administrators can take advantage of this feature effective immediately on select reports. The feature can be accessed within supported reports (or a saved version of a supported report) by clicking "Schedule Report" in the report button menu. Supported reports include the "Donations" and "Registrants with Reg Fields, Donation and Contacts Summary" reports. Click here to read more about this new feature.

Improvements

  • Administrators can now add descriptions to field options in the Role Registration Builder. Add a description by clicking the ellipses icon on dropdown and multiselect field options.

  • The "Pay to" text in the Apple Pay modal now displays the organization name and is customizable.
  • Administrators can now add images in Admin dictionary terms.

Fixed

  • When a donor enters their name and/or email address and donates via a third party service like PayPal or Apple Pay, we now store the entered information instead of that provided by the third party.

  • Fundraisers uploaded without a first or last name will now sync correctly to NeonCRM as companies.
  • Syncing of donation recipient can now be disabled in the NeonCRM integration if that is not available in the corresponding NeonCRM instance. This can improve sync times.
  • Fixed an issue that prevented syncing of Strava activities that have segments.

  • Updated the multi-language switch font on certain templates.
November 25, 2020

New and Exciting!

Livestream Overlays
Livestreamers and video producers can now include a fundraising overlay in their video productions! Click here to learn all about our video overlay feature.

Fixed

  • Administrators can now create and edit donation amount buttons on campaigns for which the default currency is not USD.

  • A country dropdown field has been added to the Admin billing form (when integrating with own gateway).

  • Fixed an issue recently introduced that hid the front-end "Enable Editing" buttons on embedded forms.

November 18, 2020

New and Exciting!

Livestreaming!
We have released our brand new livestream features for administrators and fundraisers! Features include:

The livestream feature-set is a paid upgrade. To configure livestreaming for your organization, please contact our customer success team at clientsuccess@neonone.com.

Improvements

  • Administrators can now delete fundraisers who are on a team without removing them from their team first.

  • Added a "basic" parameter to the donation API endpoint, which excludes the donation recipient's donations in the response.

Fixed

  • Fixed some saved reports that were not working.

Upcoming

  • Administrators will be able to schedule recurring reports.
November 11, 2020

Improvements

  • Added a new permission list item, called "Integrations", that controls access to the Organization > Integrations tab.

Fixed

  • Corrected some Sprocket endpoints to return CRM value when present on custom fields. Affects donations, teams, purchases, and causes.

  • The amount raised listed on the circular progress bar (in Template 3) now reflects the campaign's default currency.
  • Search results in the Admin no longer persist after navigating away.
  • We now pass to NeonCRM a transaction’s payment date (not entry date) when the two dates differ.

  • Fixed an issue that prevented registrations from syncing to NeonCRM in some scenarios.
  • Users are now always synced to individual accounts in NeonCRM, except for company donations entered in the Admin without a first and last name.
November 4, 2020

Improvements

  • Team Captains can now update their team name and/or team fundraising goal in the My Team tab in their Dashboard.
  • Rallybound now supports payment processing in an additional 82 countries!
  • We deactivated some of our web hosting infrastructure that has been idle since an October 17th system maintenance.

Fixed

  • Clicking the "View all" link in the campaigns dropdown from the user profile section now works as expected.

Upcoming

  • The "Profile" button in the profile dropdown will be renamed to "My Account".
  • The tabs in the user profile section will be reordered to give priority to the user's impact to the organization.
  • Fundraisers will be able to access past campaign information in both the user profile section and their fundraiser dashboard.
October 28, 2020

New and Exciting!

Endurance Reports
Endurance columns have been added to user and team reports for campaigns with an active Endurance Challenge.

  • Affected reports are:
    • Fundraisers with Donation and Contact Summary
    • Registrants with Reg Fields, Donation and Contacts Summary
    • Teams with Summary
  • New columns include:
    • Endurance goal amount
    • Total progress amount
    • Total distance
    • Total duration
    • Activity count

Labels, Multi-Language and New Tab Options in Site Builder
Site Builder updates:

  1. Administrators can now add labels to navigation items in Site Builder.
  2. Navigation and button items can now be configured to open in a new window.
  3. Navigation and button item labels can be added in multiple languages.

Activating these options requires a template update — please contact us to enable.

Improvements

  • The donate button on the donation lightbox now displays a loading animation when clicked.
  • Significantly improved performance of various common sprocket API endpoints.

  • The tribute notification message has been wrapped in a Liquid "if statement" in the Donation Tribute Notification autoresponder, so that the message intro text only appears when the donor entered a message.

Fixed

  • The Connected Social Accounts column was removed from reports.

  • Required custom fields in the tribute section of the donation form are now validated correctly.

  • Fixed an issue that caused the "Send Email" button in the Fundraiser Dashboard > Reports tab not to work for Team Captains, when viewed on mobile.
  • The "Load more" link on campaign list pages no longer shows once all results are loaded.
  • We removed associated endurance data from deleted registrants in various places in the system.
  • Fixed an issue that caused the donation page to not recognize a configured processor in a certain scenario.

Upcoming

  • Team Captains will be able to update their team name and/or team fundraising goal in the My Team tab in their Dashboard.

October 21, 2020

Fixed

  • When an administrator is newly invited to Rallybound but already has a Neon One account, they now receive an email informing them that they've been added to a new Rallybound organization (as opposed to prompting them to create their account).

  • Fixed an issue that was causing fundraisers to be redirected to their fundraising page (instead of the Fundraiser Dashboard) after completing the fundraiser startup guide in certain scenarios.

  • Fixed an issue that caused some inconsistencies between some reports and their All Campaigns counterparts.

  • We now include proper translation for French and Spanish on impact cards and some of the countdown widgets.
  • Fixed an issue that caused mobile pay to only appear when recurring is selected, when mobile pay is configured with WePay.

Upcoming

  • Endurance progress columns will be added to registrant and team reports.
  • Connected Social Accounts column will be removed from reports.
October 14, 2020

Improvements

  • We've made some infrastructure updates to our payments services.

  • The interval term in the Donor Portal > Recurring Plans list has been changed to its adverb version (e.g., “monthly” instead of “month”).

Fixed

  • Fixed an issue that prevented certain reports from being exported when there is an Endurance Challenge.

  • Advanced Fundraising Settings are now displayed in the Admin for Memorial campaigns.
  • Fixed an issue that was preventing campaigns from importing manually-entered Strava activities.
  • Fixed an issue with the API Admin login flow.
October 7, 2020

Improvements

  • Discount code field is now hidden from the Role Registration Flow if there are no valid discount codes configured on the campaign.
  • The email share button now automatically pre-populates a link to the page in the email body.
  • CRM sync records that were synced again will be hidden from the CRM logs grid by default, only displaying the latest sync record. Previous records can be displayed by enabling "Previous Sync Records > Show All Attempts" in the filter drawer.

Fixed

  • Administrators can now email a list of registrants from a filtered view of the Registrants grid.
  • A failed social login now displays an error to the user instead of redirecting them to register.

  • The "Post to fundraiser feed" option on the Strava connection dialogue now only displays when fundraiser feed is active.
  • The Role Registration register page no longer requests name for returning users (when name field is split).

  • Administrators can now sort their campaign list by event date.

September 30, 2020

New and Exciting!

Change Site Fonts
The font can now be changed via Site Builder on standard Rallybound templates. To upgrade your template to support font selection, please contact our support team at helpdesk@rallybound.com.

Improvements

  • The Rallybound logo that appears in the footer on standard template campaigns has been changed to white.

  • The Organization > Automation > logs grid has been updated to a new design.

  • The CRM Value field in form builders is now wrapped in a popout.

  • The abbreviated recurring interval that appears in the donation amount input field can now be customized.

Fixed

  • Fixed an issue that was opting fundraisers out of notifications in certain scenarios.
  • Fixed a NeonCRM integration error.

Upcoming

  • Endurance columns will be added to user and team reports.

  • CRM sync records that were synced again will be hidden from the CRM logs grid by default.
September 23, 2020

New and Exciting!

NeonCRM Fundraisers Sync
Donation recipient is now synced to NeonCRM's fundraiser field! This also applies to all active NeonCRM integrations already configured.

New Fundraiser Endurance Tasks
Administrators can now add "Update endurance goal", "Log endurance activity", and "Connect endurance integration" as fundraiser task list items, under Fundraising > Task List. These new tasks are visible and toggle-able (disabled by default) in all Rallybound instances, but will only be displayed to fundraisers if there is an active Endurance Challenge on the campaign.

Configure Endurance Duration Display
Administrators can now choose how to display duration for endurance progress throughout their site. Choose from:

  • Duration (e.g., 1:30) — default
  • Minutes (e.g., 90)
  • Hours (e.g., 1.5)
  • Hours and Minutes (e.g., 1h 30m)

Improvements

  • Our Credomatic integration now supports international currencies SVC, GTQ, NIO, HNL.

Fixed

  • Fixed a bug that was identifying $0 tickets as being deleted.
  • Fixed an issue in which some templates were including front-end code from other templates.

  • Fixed a bug that caused entities to not be displayed properly when adding access to entities in the individual Administrator user permissions popup.

  • The Endurance Challenges Admin interface now show child entities as inheriting from the parent before anything has been configured. In order to configure a challenge on an entity, first override the parent configuration.

  • Added 9/24: Removed the Powered by Strava logo from standalone pages.
  • Added 9/24: Fixed an issue that was causing NeonCRM to not sync donations without a value for the Fund field.

Upcoming

  • CRM sync records that were synced again will be hidden from the CRM logs grid by default.
  • Campaigns that are using standard templates will be able to change the site fonts via Site Builder.
  • The Rallybound logo in the footer of campaign sites will be changed to white on standard templates.
September 16, 2020

Improvements

  • The default distance metric has been changed to miles.

Fixed

  • The connected social accounts column has been removed from the Fundraisers with Donations report.
  • Fixed a bug that prevented the uploading of PDF files through the link modal in the front-end text editor.

  • Fixed a bug that was causing fundraisers' custom URLs to be removed.

  • Fixed an issue that caused some error messages not to show correctly in the Profile section.
  • Name fields now require a value when updating in the profile section.

  • Endurance placeholders are now hidden from the placeholder popup for custom automated emails when the selected trigger is not an endurance trigger.
  • Strava activities that are toggled from public to private and back again now show up correctly in the user's activity log in their Rallybound dashboard.

  • Fixed a bug that prevented fundraisers from deleting videos from the media module (legacy).

Upcoming

  • Donation recipient will begin to be synced to NeonCRM's fundraiser field.
  • New endurance tasks will be added to the fundraiser task list.
September 9, 2020

New and Exciting! 

Summary Letter
Organizations can now make available yearly summary letters donors can download for each year in which they have donation activity. The summary letter includes an editable term, a list of transactions, and totals. Administrators can edit the term in the Admin, under Forms > Customize (on the Org entity). Donors can download the summary letter from their transactions list in the donor portal. To enable this feature, please contact us.

Improvements

  • Donors can now download CSV reports of their transactions from the donor portal.
  • Implemented some design improvements to the role registration flow:

    1. The header is now fixed to the top of the screen, as is the footer in certain screens.
    2. Dropdown fields that are at the bottom of the page now open correctly within the window.
    3. Some buttons have been moved around on mobile to increase visibility.
  • We've released a new Rallybound Apex Sync Package (Apex 2.41) which includes minor bug fixes and maintenance updates. Upgrade at your earliest convenience via login.salesforce.com/packaging/installPackage.apexp?p0=04t3a000001ugvo.
  • The PayPal button can now be hidden from the donation page when a non-default currency is selected. Please contact us to configure this.

  • The donor cover fees amount is now excluded from effective amount in Show Your Match campaigns.

Fixed

  • Added 9/12: Fixed an error on administrator login. 

  • In the Endurance Activities report, Activity Type column name has been changed from "Name" to "Type".

  • Fixed a bug that caused the Endurance Activities report to return an error when there are multiple Endurance Challenges in the entity hierarchy.

September 2, 2020

Improvements

  • The endurance leaderboard widget now displays top teams alongside top participants.

  • Google Pay now appears on embedded donation forms for Rallybound's V2 embed code, and when supported by both the configured processor and the user's browser.
  • Salesforce logs in integrations tab now includes all sync records, not just failed syncs.

Fixed

  • Fixed a bug that caused column titles to not be aligned with the grid columns in some scenarios.
  • The new endurance column title in the Registrants and Teams grids now displays the metric (miles/km) instead of "Distance".
  • Fixed a bug that prevented the action menu on the endurance activity log from opening when accessing on mobile.
  • Fixed a bug that prevented users from adding videos to the (legacy) fundraising page media module.

Upcoming

  • Donors will be able to download CSV reports of their transactions from the donor portal.