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August 4, 2021

Improvements

  • An export button has been added to Fundraiser Dashboard reports.

July 28, 2021

Improvements

  • Administrators can view donors' summary letters on the relevant donor record. Click here to learn more about summary letters.

  • Cause questions can now be added to the registration form, so fundraisers can choose a Cause to fundraise for during registration.

  • Added multi-language capability to some terms in the import contacts flow.

Fixed

  • Fixed an issue that caused the campaign details page (and other Admin locations) to not fully load in some scenarios.

  • Fixed an issue that caused vertical ecard images to crop incorrectly during the upload process.

Upcoming

  • We will be adding an export button to Fundraiser Dashboard reports.
July 21, 2021

New and Exciting!

Facebook Fundraiser Integration!
Organizations can now configure campaigns to allow fundraisers to create Facebook Fundraiser pages that sync to their fundraising page! To get this configured for your campaigns, please reach out to our support team at helpdesk@rallybound.com.

Improvements

  • Alternate campaign name and campaign URL have been added to the campaign card in the Admin campaigns list.

  • Updated user name in global search to display as "Last, First". This also causes the alphabetical sort option to sort by last name instead of first name.

  • Administrators can now clear the campaign date timezone field by clicking "x" next to the field value.

Fixed

  • Fixed a cropping issue in the Site Builder homepage image uploader.

  • Payment type icons (e.g. recurring) now appear in the fundraiser reports donations list for relevant donations on multi-language campaigns.

  • Fixed an issue that caused amount raised widget on standalone donation pages to not calculate correctly when a Show Your Match matcher is active.

  • We fixed an issue where uppercase characters would prevent members/teams from coming up while searching for recipients when modifying recurring donations.

Upcoming

  • Summary letters will be available on donor records in the Admin.
July 14, 2021

New and Exciting!

Rich Text Editor for Fundraisers
A rich text editor can now be applied to the fundraising page welcome message and fundraiser feed to allow fundraisers more style controls over their fundraising message. Please contact us to enable this for your fundraisers.

Fixed

  • Fixed an issue that caused the live progress bar to be inaccurate on platform campaigns.
  • Fixed an issue that prevented donors from modifying their recurring plans in the donor portal.

Upcoming

  • Facebook Fundraisers integration will be released!
July 7, 2021

Improvements

  • We added a new widget that displays teams in card style. Contact us to add this widget to your site.
  • Endurance Challenge activity types are now automatically matched to Strava activity types so that fundraisers can import the relevant activities more easily.

Fixed

  • Fixed an issue with the design of multi-character currency symbols on the donation page.
  • Fixed an issue that hid donor email addresses in the Fundraiser Dashboard Reports tab in the "other campaigns" donation lists.
  • The "Page Defaults" tab that appears in the Admin for campaigns not configured with Fundraiser Feed has been fixed.
  • Fixed the media module on team pages in memorial campaigns.

Upcoming

  • Facebook Fundraisers integration will be released!
June 28, 2021

Fixed

  • Fixed an issue that was preventing campaign fields from saving their value.
  • Fixed a bug that prevented fundraisers from sending emails in some circumstances.

  • Fixed an issue that prevented transactions made with a non-default currency.
June 23, 2021

Improvements

  • Added Is_Apple_Pay and Is_Google_Pay to the liquid payment object.

  • Made some security improvements.

Fixed

  • Fixed an issue introduced in last release that disabled the login as user feature. (Released 6/21)

  • Fixed a broken link on the Get Involved page.
June 16, 2021

New and Exciting!

Reports Tab Redesign
The Fundraiser Dashboard Reports tab has been completely redesigned with charts and stats and new grids that can be filtered and sorted.

New Media Widgets
We've added to Site Builder new "Photo Gallery" and "Video Gallery" widgets that display a carousel of photos and videos, respectively, from the campaign's Media Library.

Improvements

  • Columns to identify national team associations have been added to the reports listed below (click here to learn more about our national teams feature). 
    • Teams with Summary
    • Fundraisers with Donation and Contacts Summary
    • Registrants with Reg Fields, Donations and Contacts Summary
  • The "Fundraising" tab in the Admin has been restructured a bit for clarity. Livestream settings and most settings previously in the "Advanced" sub-tab are now under a new "Fundraising Settings" sub-tab.
  • Campaign cards now display video thumbnails for campaigns and fundraising pages that feature videos in their banner area.

  • We've added a new "National Teams" report that lists all national teams in the organization with information such as name, URL, goal amount, amount raised, and team and members counts.

  • National team managers can now view national team charts and reports in their dashboard that appears on the national team page when logged in.
  • In the default text of the Join Team email, the "Contact team captain" text was wrapped in a liquid if statement so that it only appears when there is a team captain.
  • Updated the timezone tooltip in the Champion Campaign creation form for clarity.

Fixed

  • Fixed an issue, introduced last week, that caused some placeholders not to appear in the placeholder popup for some email templates.

  • We've fixed some Fundraise settings permissions that previously required Website permissions.
  • Unicode characters are now supported in profile initials.

  • Fixed an issue that caused the My Info tab in the Fundraiser Dashboard to fail to load in some scenarios.
June 9, 2021

Improvements

  • Event date timezone can now be modified in the Admin. By updating the timezone in the Admin, features like the countdown widget and "Add to calendar" feature will calculate the date/time correctly. Click here to learn more.

  • We've implemented some national team liquid updates:

    1. The national team liquid object on Members and Teams now includes raised amount and goal amount.
    2. The Goal liquid object now includes national team information for national team goals.
    3. Added National_Team_Id attribute to team and fundraiser Goal object.

Fixed

  • Underlines that appear on buttons and links in the livestream module for some templates have been removed.
  • The currency symbol in the campaigns dropdown now displays the campaign’s default currency.

Upcoming

  • The Fundraiser Dashboard Reports tab will get a complete redesign with charts and stats and new grids that can be filtered and sorted.
  • Columns to identify national team associations will be added to the following reports: Teams with Summary, Fundraisers with Donation and Contacts Summary, Registrants with Reg Fields, Donations and Contacts Summary.
  • The "Fundraising" tab in the Admin will restructured a bit for clarity: livestream settings and most settings currently in the "Advanced" sub-tab will be moved to a new "Fundraising Settings" sub-tab.
June 2, 2021

New and Exciting!

Google Analytics 4
Neon Fundraise now supports Google Analytics 4!

Improvements

  • Custom URLs now support Unicode characters.

Fixed

  • Fixed an issue that prevented users from submitting tributes to a Canadian address.

  • Fixed an issue present that prevented updating registrants in the Admin on some campaigns configured with Detailed Registration.
  • Refunds are no longer supported through PayPal Pro processor.

Upcoming

  • Event date timezone can be modified in the Admin.
May 26, 2021

New and Exciting!

National Teams!
With national teams, organizations can now aggregate and display fundraising efforts of teams and fundraisers across campaigns towards one national goal. Click here to learn more about national teams.

Fixed

  • The Admin global search "relevance" sort option now prioritizes search results based on how many characters in the result matches the search term.

  • The homepage Facebook and Twitter share buttons have been reverted to read "Share on Facebook/Twitter".

  • Fixed a bug (introduced two weeks ago) that prevented offline donations entered without a donor email from being synced to Neon CRM.
  • Fixed an issue that prevented administrators from editing Optional Salesforce Settings.
  • Updated the default text of the team endurance progress widget that appears in the dashboard > My Team tab for accuracy.

  • Fixed an issue with campaign sites that had both dynamic leaderboards and Role Registration enabled.

Upcoming

  • Event date timezone can be modified in the Admin.
May 19, 2021

Improvements

  • We've added a new "Video Gallery" widget that displays a carousel of videos from the site's video gallery. Contact us to enable this widget on your campaign site.

  • It is now possible to add custom tabs to the livestream sidebar. Contact us to add a custom tab.
  • Team information has been added to the Role Registration Confirmation email sent to administrators.
  • It is now possible to differentiate the tribute notification recipient email term from a campaign's global email term. Contact us if you'd like to make a customization like this.
  • In Dynamic Leaderboards, if multiple fundraisers are tied, the tiebreaker now goes to the fundraiser who reached the value first.

Fixed

  • The "Not [user]?" link that appears on the donation page for logged in users now reloads the donation page.

  • National team social shares have been removed from the list of Social Shares in the Admin when national teams is not enabled for the organization.
  • We updated the error message when there is too much data in the User Activity Across Campaigns report, for clarity.

  • The currency symbol in the self-donate lightbox now reflects the campaign's default currency.

Upcoming

  • The homepage Facebook and Twitter share buttons default will be reverted to read "Share on Facebook/Twitter".

May 12, 2021

Improvements

  • On campaigns configured with an Endurance Challenge, users who create teams are now prompted during registration to choose an endurance goal amount for their team.

  • The YouTube livestream embed now shows a fullscreen option.
  • As part of our ongoing commitment to search we have improved the accuracy and performance of user search queries.

  • Updated the display of various amount fields in the Ticket Builder.
  • A province dropdown field now appears on the donation form when selecting Philippines in the Country field.

  • Billing information is now included when syncing donations to Neon CRM.

Fixed

  • The Password_Reset_Link available in placeholders in the Registration Confirmation email now populates the relevant link correctly.
  • Hebrew characters now render correctly in email placeholders.
  • Donation records are no longer duplicated when resyncing to Neon CRM.
May 5, 2021

Improvements

  • A new column, called "PrimaryUserAccountID", has been added to Registrants reports. It displays the ID of the primary user account records of managed user accounts, allowing administrators to easily report on primary vs managed users.

  • New settings have been added to the Forms > Donation Settings list to allow configuration of:
    1. Minimum donation amount
    2. Maximum donation amount
  • The following additional settings also appear in Donation Settings, but only if they are supported by the configured processor (Neon Pay supports ACH transactions):
    1. ACH donations enabled
    2. Maximum ACH donation amount
    3. Apple Pay enabled
    4. Google Pay enabled
  • CyberSource processor now supports 3DS transactions.

Fixed

  • Fixed an issue that caused some field values not to display in the registrant record in the Admin.
  • Fixed a rare issue that caused a field to display another field's value in the Admin.

Upcoming

  • On campaigns configured with an Endurance Challenge, users who create teams will be prompted during registration to choose an endurance goal amount for their team.
April 28, 2021

New and Exciting!

Global Search Improvements
In the Admin global search, all user results (donors, registrants) from the same user are grouped under a single user card.

New Language: Portuguese
Portuguese is now a supported language in the Neon Fundraise system. To learn more about our multi-language support, click here.

Improvements

  • Endurance progress has been added to the static team list (where an endurance challenge is active). A "view all" link, which directs to said page, has been added to the top endurance teams widget.
  • We've added a new report for Neon CRM clients that maps Donation IDs to their corresponding Neon CRM Donation IDs.

Fixed

  • Fixed an issue that caused default team images to not render properly on the front end.
  • Character limit for custom URLs is now enforced in Role Registration and various other places, resolving some related bugs.

Upcoming

  • A new column will be added to Registrants reports which will display the ID of the primary user account on records of managed user accounts.
  • New settings will be added under Forms > Donation Settings to allow management of minimum and maximum donation amounts.