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March 3, 2021

New and Exciting!

More Scheduled Reports
Many more reports now support the "Schedule Reports" feature. The (non-exhaustive) list of newly supported reports includes:

  • Counts and Totals
  • Donation Amounts
  • Donors including registration fees
  • Donors (verified donations)
  • Endurance Activities
  • Form Submissions
  • Fundraisers with Donation and Contacts Summary
  • Fundraisers and Teams
  • Purchased Tickets
  • Recurring Donations
  • Salesforce Sync Donations
  • Teams with Summary
  • Transactions
  • User Accounts

Improvements

  • A "PDF Receipt ID" column has been added to Donations reports.

  • We've introduced a new homepage widget and accompanying static page that promote fundraisers with an active livestream. Please contact us to enable these elements.
  • Updated Neon Pay branding that appears in the Admin to reflect the new Neon Pay brand.

  • Updated Neon CRM branding in the integrations tab to reflect the new Neon CRM brand.

Fixed

  • Required tribute fields no longer return a "field is required" error when the field is not visible on the form (for example, if it's in a collapsed section). Additionally, required fields are now validated without any user interaction if they are visible.

Upcoming

  • For campaigns with an active Endurance Challenge, the /static/fundraiser-list page will begin to display endurance progress along with an accompanying sort filter.
February 24, 2021

New and Exciting!

New Share Lightbox
We overhauled the share functionality available in the Fundraiser Dashboard. This update is immediately available for all fundraisers.

  • The dashboard Share tab has been removed.
  • A share button has been added next to the Donate button for logged-in users on their fundraising page/dashboard, and another share button has been added below the dashboard donations chart.
  • Both buttons trigger a newly designed, responsive share lightbox.
  • Added the page link with "Copy link" functionality.
  • A new generic "Share" button appears in the share lightbox when viewed on mobile, and triggers the native OS share module.
  • The QR code has been incorporated into a tab within the share lightbox, along with an additional "Share" button (on mobile) that triggers the native OS share module.
  • The "tab=share" URL parameter now opens the share lightbox.

Improvements

  • Various Admin account-related pages have been redesigned to conform to our new Neon brand, including the create account and reset password page.

Fixed

  • Fixed an issue that prevented administrators from signing up to Neon Pay through the Admin.
  • Fixed warnings when loading pages with the social shares widget if using a browser with privacy protections (e.g. Microsoft Edge on Windows).
  • The add livestream flow now correctly recognizes more invalid URL formats for Facebook Live videos.

  • User suffixes now properly limit to 20 characters in the Admin edit-contact form.

  • Updates to the Fundraiser Dashboard QR code:
    • Increased size of QR code image.
    • Fixed an issue that prevented downloading of the QR code on Android and IE10+.

Upcoming

  • Required tribute fields will no longer return a "field is required" error when the field is not visible on the form (for example, if it's in a collapsed section). Additionally, required fields will be validated without any user interaction if they are visible.

  • The "Schedule report" feature will be available on more reports, including Counts and Totals reports.
  • A "PDF Receipt ID" column will be added to Donations reports.
February 17, 2021

Improvements

  • Overhauled our Neon Portal integration to support relevant changes to that system.
  • Favicon changes made through Site Builder now only take effect after clicking the "Publish" button.
  • Campaign year is now prepended to the campaign name in the Champion campaign template selector screen.

Fixed

  • Fixed a bug that occurs when uploading a favicon with a filename that matches one already in the system.
  • Fixed a bug related to bolding the share count text in the standalone page share widget.

Upcoming

  • The dashboard "Share" tab will be replaced with a new share lightbox that will accessible via conspicuous buttons in the dashboard.
  • Some Admin pages related to account creation and password management will be updated to reflect the new Neon Fundraise brand.
February 10, 2021

Fixed

  • Added campaign filters to the "User Activity Across Campaigns" reports. If the report fails, limit the campaigns included in the report using the campaign filter and try again.
  • Fixed a bug that could potentially cause a Salesforce sync error when a user account has no primary user.

February 3, 2021

Improvements

  • Administrators can now customize the donation and ticketing page below the form. Use the term "Text Below Donation/Ticket Form" under Forms > Customize.
  • Tribute notification recipients entered in Neon Fundraise donations now sync to the Neon CRM acknowledgee field. Synced fields (as applicable) are: Name, Email, Address.

  • We implemented some Boundless Motion sync improvements.

Fixed

  • The "Stop scheduled reports" link that appears in scheduled reports emails now prompts for confirmation before stopping the report.

  • Recurring plans may no longer be set to $0. Any existing $0 recurring plans have been ended.

  • Fixed a display issue for the payment fields on the livestream donation form.
  • Fixed an issue that caused recurring plans to fail silently when a charge was declined for specific processors in certain scenarios.

January 27, 2021

New and Exciting!

Add Event to Calendar
Add-to-calendar links can now be generated using liquid in emails or on campaign sites. Use the filter "cal" on the Campaign liquid object to define the calendar service, like this: {{ Campaign | cal: 'google' }} or {{ Campaign | cal: 'ics' }}. The former outputs a link that, when clicked, will add an event to the user's Google calendar, while the latter outputs a link that will direct the user to an invite file they can use with any other calendar service, such as Apple Calendar and Outlook. Click here to learn more about how to use this Liquid filter.

Fixed

  • Fixed an issue that caused the registration page not to load for existing org users.
  • Selected values now display correctly in collapsed searchable dropdown fields in the Role Registration Flow.

  • Fixed an issue that caused portrait-oriented Facebook videos to not be displayed correctly in the livestream module.
  • Donations processed through USAePay will no longer receive receipts from USAePay.

  • Fixed an error in the Strava integration for Strava users who use segments.

Upcoming

  • Tribute notification recipients entered in Neon Fundraise donations will sync to the Neon CRM acknowledgee field.
January 20, 2021

New and Exciting!

PayPal on Donation Lightbox
PayPal can now be offered as a payment option on the donation lightbox!

QR Codes
Fundraisers can now share a QR code that links to their fundraising page. Fundraisers can access their QR code in their dashboard, under the "Share" tab.

Fixed

  • Fixed an alignment issue on the fundraiser dashboard chart tooltip.

  • A warning dialogue has been added when removing a paid role from a member.

  • Fixed an issue that showed the PayPal configuration as "pending" in the Admin interface instead of inactive, under certain circumstances.

  • If a donation does not have a "Payment Date", "Donation CreatedOn Date" will be synced as the value for the Neon CRM "Created Timestamp" field.

Upcoming

  • Tribute notification recipients entered in Neon Fundraise donations will sync to the Neon CRM acknowledgee field.

January 13, 2021

New and Exciting!

Rallybound is now Neon Fundraise!
Rallybound is now Neon Fundraise! Click here to learn more about our rebrand.

Fundraising Page End Date
Administrators can now allow fundraisers to set an end date for their fundraising page in Role Registration campaigns, which defines an end date for the fundraising page for triggers to be configured based on it (the fundraising page itself is unaffected by the end date). The end date field can be enabled in Registration Builder (click here for configuration details, under "Default Roles").

Improvements

  • It is now possible to require fundraisers to agree to a waiver before embedding a livestream on their page. To configure this feature, please contact us.

Fixed

  • Fixed certain Admin notification emails that were being sent with blank messages since 1/11/2021.

Upcoming

  • PayPal will be added as a payment option on the donation lightbox for campaigns that have PayPal enabled.

  • Fundraisers will be able to share a QR code that links to their fundraising page, under the Dashboard > Share tab.

January 11, 2021

New and Exciting!

Rallybound is now Neon Fundraise! Click here to learn more about our rebrand.

January 6, 2021

Improvements

  • We've implemented some back-end updates to our donation process to better enable us to make improvements in the future. There should be no detectible changes to donation processing due to this update.

Fixed

  • Fixed an issue that caused donation buttons to be removed upon editing of a campaign site. All removed donation buttons have been restored.

  • Fixed an issue that caused parts of the fundraiser dashboard not to be displayed correctly on mobile.
  • Fixed a potential report-loading error when two Endurance Challenges in one organization share a name.

  • Fix for potential XSS vulnerability related to the fundraiser feed.

Upcoming

  • We will be rebranding from Rallybound to Neon Fundraise on 1/12. This will affect many areas of our application and sites.
December 23, 2020

New and Exciting!

Manage Favicon
Administrators can now upload and manage their site's favicon through Site Builder! Click the image icon in Site Builder to access the favicon uploader.

Improvements

  • For appropriately configured campaigns, the Apple Pay button can now be displayed on embedded donation forms!

  • The library used for JavaScript modals has been updated.

Fixed

  • Fixed a bug that caused an incorrect calculation display when multiple tickets with specific costs were added to a single ticket page.
  • The amount displayed in the minimum donation amount error tooltip is now displayed in the selected currency.

  • Long email addresses are handled better in the profile dropdown.

  • Fixed a bug that prevented administrators from creating a liquid link to an Endurance Challenge tab in emails.


There will be no release on 12/30/2020.

December 16, 2020

New and Exciting!

Live Widgets
We have released brand new auto-refreshing progress and recent donations widgets! With the new widgets, site visitors can now view fundraising progress and recent donations without having to refresh the page. The new widgets have been added to your Site Builder widgets list, so to enable them on your campaign site, simply open the Site Builder widgets list and click the "eye" icon on the widgets you want to display!

The new widgets are:

  1. Fundraising Progress (Live): standard progress widget
  2. Progress Bars - Advanced (Live): fundraising + endurance progress widget
  3. Text + Circular Progress (Live): main page text + circular fundraising and endurance progress widget
  4. Recent Donations (Live): recent donations cards

Searchable Select Fields
We've added a "Searchable" field setting for dropdown and multi-select fields in Role Registration which allows users to search the field options when making a selection during the registration flow — especially useful for fields with many options. This feature is now available for all campaigns using Role Registration, in the Registration Builder.

Improvements

  • The YouTube Live chat window can now be embedded in livestreams!

  • Ticket name and description now support multi-language. Please contact us to configure tickets in multiple languages.
  • Endurance progress fields have been added to the user record on campaigns configured with Detailed or Quick Registration.
  • Files larger than 25mb may no longer be uploaded to Rallybound's system.

Fixed

  • Field description now displays on default and custom forms.
  • Description text that until now has been displayed as field placeholders have now been moved to the field description location under the field label.
  • Fixed an issue that prevented Facebook Live videos from being embedded into livestreams if the URL wasn’t formatted a certain way.
  • Fixed a display issue on the donation plugin when more than one recurring interval is available.

  • The progress widget amount raised circle border color has been updated to match the section background color on certain templates.

Upcoming

  • Administrators will be able to upload a favicon via Site Builder.
December 9, 2020

New and Exciting!

Boundless Motion Integration
Administrators can now configure Endurance Challenges to import activities from the Boundless Motion app. Please contact us to configure this integration.

Improvements

  • The recipient selector now appears in the livestream donation form on the campaign homepage.

  • Overlays can now be configured to only display donations greater than a specified minimum using the URL parameter "mindonation".

  • Endurance Challenge name and custom metric now support multi-language translations.

  • When an Endurance Challenge is configured to disallow participants from entering activities manually, the ability to delete activities is also disabled. Participants should delete any activities as appropriate in the app from which they were imported; the deletion will be reflected in the Rallybound campaign automatically.

Fixed

  • Styles on the donation lightbox button have been slightly modified to avoid overlapping text/icons.

  • We made some slight style improvements to the livestream donation form.

  • The message displayed in the recent donations list when there are no donations now disappears when the first donation comes in.

Upcoming

  • All field descriptions will be displayed under the field label (currently descriptions may not appear or appear as field placeholders on certain forms).
December 2, 2020

New and Exciting!

Scheduled Reports
Administrators can now schedule reports to be sent as a CSV file to a specified email (or preconfigured Dropbox account) on a recurring basis. All administrators can take advantage of this feature effective immediately on select reports. The feature can be accessed within supported reports (or a saved version of a supported report) by clicking "Schedule Report" in the report button menu. Supported reports include the "Donations" and "Registrants with Reg Fields, Donation and Contacts Summary" reports. Click here to read more about this new feature.

Improvements

  • Administrators can now add descriptions to field options in the Role Registration Builder. Add a description by clicking the ellipses icon on dropdown and multiselect field options.

  • The "Pay to" text in the Apple Pay modal now displays the organization name and is customizable.
  • Administrators can now add images in Admin dictionary terms.

Fixed

  • When a donor enters their name and/or email address and donates via a third party service like PayPal or Apple Pay, we now store the entered information instead of that provided by the third party.

  • Fundraisers uploaded without a first or last name will now sync correctly to NeonCRM as companies.
  • Syncing of donation recipient can now be disabled in the NeonCRM integration if that is not available in the corresponding NeonCRM instance. This can improve sync times.
  • Fixed an issue that prevented syncing of Strava activities that have segments.

  • Updated the multi-language switch font on certain templates.
November 25, 2020

New and Exciting!

Livestream Overlays
Livestreamers and video producers can now include a fundraising overlay in their video productions! Click here to learn all about our video overlay feature.

Fixed

  • Administrators can now create and edit donation amount buttons on campaigns for which the default currency is not USD.

  • A country dropdown field has been added to the Admin billing form (when integrating with own gateway).

  • Fixed an issue recently introduced that hid the front-end "Enable Editing" buttons on embedded forms.