Sometimes when trying to update a Registrant's email address you can receive an error: "This email address is already taken."
This can occur in two scenarios:
In the first scenario, the Registrant's email address can't be updated as there cannot be two registrants registered for the same Campaign using the same email address. In the second scenario, follow the steps below to update the Registrant's email address:
If the Registrant did not pay a registration fee or donate to the Campaign:
If the Registrant did pay a registration fee or donated to the Campaign: